Careers

Overview
St. Mary's Woods, a reputable senior living community, is seeking an experienced and compassionate Director of Nursing (DON) to lead our clinical team. The DON plays a key role in ensuring a high standard of care for all residents by overseeing nursing operations, supporting staff, and maintaining compliance with state and local regulations. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a commitment to quality resident care. Candidates licensed as a Registered Nurse (RN) are welcome to apply.

Key Responsibilities

• Supervise the nursing team and Registered Medication Aides
• Maintain 24/7 on-call availability for clinical support
• Review and oversee staff scheduling
• Ensure proper documentation and accurate resident care records
• Comply with company policies and state/federal regulations
• Conduct assessments
• Complete Care Plans and participate in care plan meetings
• Participate in staff training and development
• Provide or delegate hands-on care as needed
• Perform additional duties as assigned by leadership

Qualifications

• Valid RN license
• Current CPR certification
• Experience in nursing management/supervision, direct care, and scheduling
• Prior experience in senior care is preferred

Additional Information
We are a drug-free workplace. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

License/Certification: RN License (Required)

To apply: Submit a cover letter and resume to JT Belton, jotanya.belton@stmaryswoods.com.

Director of Admissions

Are you a relationship-builder with a heart for helping others? We’re looking for a passionate and results-driven Director of Admissions to lead our admissions and occupancy efforts in a vibrant assisted living and memory care community.

In this key leadership role, you’ll partner with our Director of Community Relations & Marketing to create meaningful connections with seniors and their families — guiding them from their first inquiry to move-in day. Every conversation you have and every tour you lead helps families find comfort, trust, and a true sense of home.

The ideal candidate is an empathetic communicator with exceptional organizational skills, thrives in a fast-paced environment, and takes pride in creating a seamless, welcoming experience for every resident and family.

This position offers competitive compensation, incentive opportunities, and the chance to make a lasting difference in the lives of older adults.

Key Responsibilities

• Achieve and maintain maximum occupancy by implementing effective marketing, sales, admissions, and outreach strategies.
• Oversee all inquiry processes, including phone and website leads, ensuring timely follow-up.
• Conduct engaging tours and, when necessary, home visits for prospective residents and their families.
• Manage the resident application and admissions process in compliance with company policies and regulatory standards.
• Coordinate communication with department managers and families regarding admissions, move-ins, care level changes, transfers, and move-outs, ensuring accurate documentation.
• Ensure the community is always tour-ready, including model and vacant apartments, and support staff in providing exceptional customer service.
• Develop and oversee a comprehensive resident and family orientation program to ensure smooth transitions.
• Maintain accurate records for leads, referrals, and marketing activities within the database; prepare regular occupancy and marketing reports for the Home Office.
• Participate in the Manager-on-Duty rotation with other department leaders.
• Attend required in-service training and continuing education programs.
• Perform other related duties as assigned.

Qualifications

• Bachelor’s degree in a related field preferred.
• Minimum of three years’ experience in sales or admissions with a proven record of achieving results (senior living or healthcare experience preferred).
• Strong communication, organizational, and leadership skills.
• Ability to build positive relationships with residents, families, staff, and external partners.
• Working knowledge of medical terminology, Medicare, Medicaid, and private or long-term care insurance preferred.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person

To apply: Email your resume to Krista at kengl@csmmanagement.com.

Want to learn more about Senior Living Management? Looking to gain valuable experience in Accounting more?   CSM might be the perfect fit for you!  

Accounting Internship:

• Paid internship with flexible schedule (summer or school-year options)
• Gain real-life work experience under a CPA
• Position includes work in all areas of accounting
• Roanoke, Virginia location

Interested in learning more?  Contact Kathryn Overacker, CPA, VP of Finance, at koveracker@csmmanagement.com.

Pay: From $15.00 per hour

Description:

Schedule: 20–30 hours per week (Monday–Friday)
Position Type: Temporary, Part-Time (Internship)

Overview

Coordinated Services Management (CSM), a senior living management organization, is seeking an Interior Design Intern to support projects across our independent living, assisted living, and memory care communities.

This is a hands-on opportunity to gain real-world experience in interior design, space planning, and project coordination while working alongside an experienced, NCIDQ-certified Interior Design leader.

Responsibilities

• Assist with interior design projects, including space planning and material selections
• Support vendor coordination, purchasing, and installations
• Help maintain project timelines and organization
• Collaborate with community teams and internal departments
• Provide general administrative and project support

Qualifications

• Currently pursuing a degree in Interior Design (required)
• Basic knowledge of AutoCAD and/or SketchUp (required)
• Strong organizational and communication skills
• Ability to manage multiple tasks and meet deadlines

Work Location:  In person – Roanoke, VA 24019
This is an on-site position. Remote or hybrid work is not available.

APPLY TODAY:  Email Serena Greer, Executive Director of Interior Design, at sgreer@csmmanagement.com.

Quality Assurance Specialist 

Roanoke, VA + Extensive Weekly Travel to Senior Living Communities
$115,000–$125,000 per year (based on experience)
Full-Time

Lead Quality & Clinical Excellence Across Senior Living Communities

Coordinated Services Management (CSM) is seeking an experienced Quality Assurance Specialist to support and oversee quality care, regulatory compliance, and clinical operations across multiple assisted living and skilled nursing communities throughout Virginia.

This is an ideal opportunity for a seasoned clinical leader who thrives in a fast-paced, multi-community environment and is passionate about improving resident care, mentoring nursing leadership teams, and ensuring operational excellence.

This position requires extensive weekly travel to communities throughout Virginia, as well as regular travel to the CSM Home Office in Roanoke, VA.

What You’ll Do

Clinical Quality & Regulatory Oversight

• Conduct monthly audits and on-site clinical reviews at assisted living and skilled nursing communities
• Evaluate medication administration, charting, infection control practices, incident reports, staffing, and resident care systems
• Monitor compliance with state and federal regulations, company policies, and quality assurance standards
• Develop corrective action plans and follow through on implementation
• Assist communities with survey readiness and plans of correction

Leadership Support & Training

• Mentor and support Directors of Nursing and community leadership teams
• Assist with onboarding and orientation of nursing leadership staff
• Coordinate educational workshops, peer reviews, and clinical training initiatives
• Provide operational support to communities needing additional clinical oversight or guidance

Operational & Risk Management Support

• Assist with investigations related to resident or family concerns
• Monitor MDS, care planning, infection control, and documentation systems
• Support new community openings and operational transitions
• Review healthcare vendor contracts and compliance annually

Qualifications

• Current RN license in good standing required
• Extensive experience in skilled nursing and assisted living required
• Multi-site clinical leadership or quality assurance experience preferred
• Strong knowledge of state and federal healthcare regulations
• Experience with infection control, MDS, quality assurance, and clinical systems
• Excellent leadership, communication, and organizational skills
• Ability to travel extensively on a weekly basis
• Proficiency in Microsoft Office and Point Click Care

Why Join Coordinated Services Management?

• Competitive salary: $115,000–$125,000 based on experience
• Opportunity to impact multiple senior living communities across Virginia
• Collaborative and mission-driven leadership environment

To Apply

Email cover letter and resume to careers@csmmanagement.com.